Publish and unpublish events

A newly created event remains in draft until an Admin publishes it. Draft events are available to the organisation but are not open for public ticket sales.

Review the fixed event details

Several core details are fixed when the event is created, rather than when it is published. The event mode, URL slug, currency, start time, and end time cannot be changed through the dashboard afterwards. Review these values before completing event creation; publication does not provide another opportunity to revise them.

Supported public content, such as the title, description, category, performer, location details, and artwork, can be maintained after creation. Regular-event ticket prices and inventory also remain editable within the applicable safeguards.

Meet the publication requirements

A Regular event must have a complete structured address and at least one ticket type. A Seated event must have a complete address, an attached venue and seating map, and the required bookable objects. Review all public information and purchasing conditions before proceeding.

If the draft Guestlist contains pending guests, publication converts them into complimentary orders and tickets. The event must have sufficient ticket inventory for every pending entry. If capacity is insufficient, publication stops without partially creating the guest orders.

Publish the event

Select Publish from the event page. The public page becomes available immediately. Inventory can be purchased when its sales window is open, sufficient availability remains, and the event is otherwise eligible for checkout.

For a Seated event, the attached venue configuration is captured for the event when it first goes live. Review the seat map carefully before publication because later venue-level changes should not be assumed to alter an event that already has buyer-facing seating.

Inventory for a Regular ticket type cannot be reduced below the quantity already sold or currently held in active checkout reservations.

Unpublish or cancel

An event can return to draft only while it has no orders of any kind. Once an order exists, the event cannot be unpublished because issued records must remain associated with a stable event.

If sales must stop after orders have been created, review the cancellation process. Cancellation is irreversible, initiates the applicable refund workflow, and leaves the event in a cancelled state rather than returning it to draft. See Reschedule or cancel an event before taking action.