Manage your events with confidence
Access guidance and reference material for managing events with Tixi Ticket. Search the documentation or browse by topic.
Guidance for ticket buyers is available separately. View ticket buyer guidance
Browse by topic
Guidance for event setup, admissions, payments, and account management.
Getting started
Configure your organisation, invite colleagues, and prepare your first event for publication.
4 articles
Events and tickets
Create, publish, and maintain events, ticket availability, pricing, and promotional codes.
4 articles
Selling and checkout
Understand checkout, measure attributed sales, and offer ticket purchasing through your own website.
3 articles
Payouts and finances
Understand revenue eligibility, payout schedules, service fees, refunds, and payment disputes.
4 articles
Scanning and entry
Prepare entry operations, validate tickets in real time, and manage complimentary admission.
3 articles
Account and organisation
Maintain personal details, organisation notifications, sign-in methods, and account security.
3 articles
For ticket buyers
Locate tickets, resolve payment or entry issues, and understand refunds and privacy.
6 articles
Featured articles
Frequently consulted guidance for event organisers.