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Guides and answers for running events on Tixi Ticket. Search, or browse by topic.
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Bought a ticket to an event? Help for ticket buyers
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Everything from your first event to payouts and entry.
Getting started
Configure your organisation, invite colleagues, and prepare your first event for publication.
4 articles
Events and tickets
Create, publish, and maintain events, ticket availability, pricing, and promotional codes.
4 articles
Selling and checkout
Understand checkout, measure attributed sales, and offer ticket purchasing through your own website.
3 articles
Payouts and finances
Understand revenue eligibility, payout schedules, service fees, refunds, and payment disputes.
4 articles
Scanning and entry
Prepare entry operations, validate tickets in real time, and manage complimentary admission.
3 articles
Account and organisation
Maintain personal details, organisation notifications, sign-in methods, and account security.
3 articles
For ticket buyers
Locate tickets, resolve payment or entry issues, and understand refunds and privacy.
6 articles
Popular articles
What other organisers read most.

