Set up your organisation

Your organisation contains the events, members, reporting settings, and payout configuration associated with your event activity.

Complete the organisation details

During setup, provide the organisation name, username, and contact email. You can also add a logo and other public profile information. The organisation name identifies the organiser on public-facing pages, while the username forms part of the organiser page URL. Choose a concise, recognisable username that is suitable for long-term use.

Keep the profile consistent with the name customers know. Accurate contact and public information make the organiser easier to identify and reduce uncertainty when buyers review an event.

Review the regional settings

Set the organisation's time zone, locale, and regional currency. The time zone and locale support consistent schedule, date, number, and reporting formats throughout the dashboard.

The organisation currency is a reporting preference and the default proposed when a new event is created. It does not replace the currency stored on an existing event. Every event retains the currency selected during creation, and that event currency cannot be changed through the dashboard afterwards.

Review these settings before creating events. In particular, choose the time zone in which the organisation normally operates so sales windows and operational reports are interpreted consistently.

Invite colleagues

The setup flow can include initial invitations. Additional members can be managed later under Settings → Organisation → Members. Give each colleague an individual account and assign the Admin role only when their responsibilities require administrative or financial access. See Invite team members for role guidance.

Set up payouts separately

Open Finance → Payouts to configure the receiving account. Payout onboarding requests the relevant individual or business details, representative information, payout country, and IBAN. The payment provider must verify the account before funds can be transferred.

Payout setup is separate from the organisation's regional settings. Eligible revenue is managed by event and currency after an event has ended. See How payouts work before relying on a payout date.