Understand the dashboard

The dashboard brings together sales performance, event administration, operational notifications, and financial information for the selected organisation.

Review the overview

The overview presents four principal metrics:

• Tickets sold
• Transactions
• Shop visitors
• Revenue

Where available, the dashboard compares the selected period with the preceding period. Confirm the date range before interpreting a change, particularly when events have different sales schedules.

The page also contains a sales chart, shop-visitor information, a checkout funnel, and a view of the organisation's leading events. Use these sections together: a change in revenue may reflect traffic, conversion, ticket mix, or the timing of an on-sale period.

Use the Attention section

Attention identifies supported items that may require action. These include incomplete payout setup or verification, payouts being processed, draft events, sold-out events, and ticket types with low or exhausted inventory.

This is an operational summary, not a complete record of every issue. Payment disputes are reviewed in Finance → Transactions, and detailed payout status remains available in Finance → Payouts.

Open an event

Select an event to open its detail page. Depending on the mode and configuration, navigation can include Overview, Ticket types, Venue, Coupons, Orders, Attendees, Guestlist, and Settings. Seated events use their venue configuration instead of the Regular ticket-type workflow.

Press F while you are not typing in another field to open quick find. It searches a curated set of common pages and actions, allowing you to move directly to the required area.

Review notifications

The notification bell records supported events such as paid orders, issued or failed refunds, payment disputes, sold-out events, sold-out ticket types, and low inventory. Organisation Admins control dashboard and email delivery under Notification settings.

Use the overview for regular monitoring, but open the relevant event, transaction, or payout record before making an operational or financial decision.